This Privacy Policy explains how Ephyra ("we," "us," or "our") collects, uses, and protects your information when you use our services, Ephyra (the "Service"). We are committed to protecting your privacy and handling your data in accordance with applicable laws and regulations.
1. Information We Collect and How We Use It
We collect and process only the data that you directly provide to us through your use of the Service. This primarily includes:
- User-Stored Data: Any information, content, or data that you choose to create, upload, or store within the Service is collected and processed. This is the core data you entrust us with.
We do not collect any Personally Identifiable Information (PII) that is not directly provided by you for the purpose of using our Service.
2. How We Store and Protect Your Data
- Cloud Storage: Your data is stored securely on Google Cloud Platform (GCP).
- Firestore Data Retention: The retention and deletion of your data stored in Firestore are managed according to Google Cloud's standard data deletion policies. You can find more information about Google Cloud's data handling practices in their official documentation. We do not maintain separate or additional retention policies for your data beyond what is inherent in the GCP services we utilize.
3. Security Measures
We employ reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes:
- Utilizing secure cloud infrastructure provided by Google Cloud.
- Implementing security best practices for data transmission and storage.
4. Technologies to Prevent Abuse
To ensure the integrity and security of our Service and to prevent abuse, we may utilize technologies such as:
- reCAPTCHA: This technology is used to distinguish between humans and bots, helping to protect our Service from automated abuse and spam. The use of reCAPTCHA is governed by Google's Privacy Policy and Terms of Service.
5. Third-Party Integrations and Opt-In Choices
We may offer integrations with third-party services that allow us to access certain events or data emitted by those services. These integrations are designed to enhance the functionality of our Service.
- Opt-In Basis: You will have the explicit choice to opt into these third-party integrations. If you choose to opt in, you are consenting to us accessing and processing the specific data made available by that integration.
- No Automatic Access: We will not access any data from third-party integrations without your explicit consent and activation.
- Third-Party Policies: When you opt into a third-party integration, you are also subject to the privacy policies and terms of service of those third-party providers. We encourage you to review their policies before opting in.
6. Use of AI Services
When you interact with our services that utilize Gemini AI, certain data may be transmitted to Google Cloud's Gemini AI APIs for processing. We are committed to minimizing the amount of data sent and ensuring its appropriate handling. The types of data that may be transmitted include transcripts of conversations between you and your clients if you have opted into certain integrations.
- Google's Role: We utilize Gemini AI APIs provided by Google Cloud. Google is responsible for the secure processing and storage of the data transmitted to their platform, in accordance with their own privacy policies and security standards.
- Data Minimization: We are committed to sending only the data necessary for the Gemini AI APIs to function and fulfill the purposes outlined in this policy.
- Purpose Limitation: The data transmitted to Gemini AI is solely used for the specific purposes for which we have integrated the APIs into our services, as described above. It is not used by Google for any other purpose, including their own AI model training or product development, unless explicitly stated otherwise and agreed upon.
7. Your Rights and Choices
As we primarily store data that you directly provide, you have control over the data you input into our Service. You can typically:
- Access and Modify Data: Access and modify the data you store within the Service through the provided user interface.
- Delete Data: You can delete your data by utilizing the delete buttons in the web interface, which will delete the corresponding records from our database according to Google Cloud delete policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ephyra